C
CoverPay
Legal

Third-Party Transaction Disclosures

Last updated: January 29, 2026

1. Overview

CoverPay connects you with third-party Buy Now, Pay Later (BNPL) providers to facilitate financing for your purchases. This document discloses important information about these third-party relationships and how your transactions are processed.

2. Third-Party BNPL Providers

When you use CoverPay, your transaction may be processed by one of the following third-party providers. Each provider operates independently and has its own terms, privacy policies, and customer support:

Klarna

Affirm

Afterpay

PayPal Pay Later

Sezzle

Zip (formerly QuadPay)

3. How Your Data Is Shared

When you initiate a BNPL transaction through CoverPay, the following information may be shared with the selected provider:

  • Your name and contact information
  • Transaction amount and merchant details
  • Billing and shipping addresses
  • Email address and phone number
  • Device and browser information (for fraud prevention)

Each provider processes your data according to their own privacy policy. CoverPay shares only the minimum information necessary to complete your transaction.

4. Transaction Flow

When you complete a BNPL transaction through CoverPay:

  1. Routing: CoverPay's smart routing engine evaluates available providers based on your eligibility, transaction amount, and optimal terms.
  2. Selection: You choose a provider from the available options (or CoverPay auto-selects in "auto" mode).
  3. Application: Your information is submitted to the provider for a credit decision.
  4. Approval: The provider makes an independent credit decision. CoverPay does not control or influence approval decisions.
  5. Settlement: Upon approval, the provider pays the merchant (or partner platform). You repay the provider according to the agreed terms.
  6. Confirmation: CoverPay provides transaction confirmation and records the transaction in your CoverPay history.

5. Fees Charged by Third Parties

Third-party providers may charge the following fees:

  • Late Payment Fees: If you miss a scheduled payment, the provider may charge a late fee (typically $5-$10 per missed payment, varies by provider).
  • Interest Charges: Monthly installment plans may include interest. APR ranges from 0% to 36% depending on the provider and your creditworthiness.
  • Rescheduling Fees: Some providers charge fees for rescheduling payments.
  • Returned Payment Fees: Fees may apply if a payment is returned due to insufficient funds.

CoverPay does not control or receive a portion of fees charged by third-party providers. All provider fees are disclosed to you before you confirm the transaction.

6. CoverPay's Role

CoverPay acts as a technology intermediary that facilitates connections between consumers and BNPL providers. Important clarifications:

  • CoverPay is not a lender (except for its native CoverPay product backed by Hedge Liquidity Services).
  • CoverPay does not guarantee approval by any provider.
  • CoverPay does not set terms, rates, or fees for third-party providers.
  • CoverPay is not responsible for disputes between you and a third-party provider.
  • CoverPay's smart routing recommendations are for informational purposes and do not constitute financial advice.

7. Dispute Resolution with Providers

If you have a dispute regarding a BNPL transaction:

  1. Contact the BNPL provider directly using the support links above.
  2. If unresolved, contact CoverPay at support@coverpayme.com and we will assist in facilitating communication.
  3. You may also file complaints with the CFPB (consumerfinance.gov) or your state regulator.

8. Changes to Provider Relationships

CoverPay may add or remove third-party providers at any time. Provider availability may vary by region, transaction type, and regulatory requirements. We will update this document as our provider relationships change.

9. Contact Information

CoverPay Inc.
Email: support@coverpayme.com
Website: https://coverpayme.com